Frequently Asked Questions

Everything you need to know about shopping with Enliven.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return or exchange, and we will provide you with a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order after it has been shipped?

Yes! Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

Does Enliven offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How can I contact customer support if I have an issue?

Our dedicated support team is available via email at [email protected] or through our live chat feature on the website from 9:00 AM to 5:00 PM EST, Monday through Friday.